Department of Vehicle & Equipment Services

Making a Complaint

You can make a complaint:

• In person at the Vehicle and Equipment Services Department (North Sound Road)
• By telephone (345 949-5644)
• In writing to:
  • Ms. Dale Dacres
  • Vehicle and Equipment Services Department
  • PO Box 1158
  • Grand Cayman
  • KY1-1110
• By email: dale.dacres@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the Vehicle and Equipment Services Department's services, as a result of information we provided or what staff of the Vehicle and Equipment Services Department may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-09-13

Last Updated 2012-01-30