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You can make a complaint:

  • In person at the Vehicle and Equipment Services Department (North Sound Road)
  • By telephone (345 949-5644)
  • In writing to:
    • Ms. Dale Dacres
    • Vehicle and Equipment Services Department
    • PO Box 1158
    • Grand Cayman
    • KY1-1110
  • By email: dale.dacres@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Vehicle and Equipment Services Department's services, as a result of information we provided or what staff of the Vehicle and Equipment Services Department may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-09-13

Last Updated 2012-01-30